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Warranty Information

Warranty Coverage
  • Warranty coverage does not apply if the item has been altered or physically damaged.
  • Warranty coverage excludes the crystal, battery, and strap due to wear and tear.
WristWatch Warranty Info

We warrant all of our products to be free from manufacturers' defects for a period of one (1) month.
WRISTWATCH.com would like to thank all our WATCHZONE.com customers for their patronage over the last ten years. We now call ourselves “WristWatch.com” but we are the SAME great PEOPLE – SAME great SERVICE! WristWatch.com honors all sales and warranties made with WatchZone.com. Again – THANK YOU for shopping with us!
After the initial one (1) month period, if WristWatch is an Authorized Dealer for the brand of watch purchased, your warranty will be covered by the manufacturer (in most cases). If your watch requires warranty service, it must be sent directly to the manufacturer.
Warranty returns MUST be in the original box with all original manuals, warranty cards and any other materials that came with the watch.
No returns will be accepted with any missing items listed above.

In the event that WristWatch is not an authorized dealer, your watch will be covered under the standard WristWatch Warranty for a period of one (1) year and will be sent directly to WristWatch for any warranty service requirements.

Please see the following table. 'Authorized Dealer' image beside the brand name indicates WristWatch is an Authorized dealer for that specific brand.

Manufacturer/Warranty Authorize Contact Info
01The One
two-year limited warranty
Cosmos Marketing, Inc.
709 Timberline Drive
Wyckoff NJ 07481
E-mail: info@01theone.com
20.20
lifetime warranty movement / two-year limited warranty
The iBeam Group, LLC
1046 Princeton Drive, Suite 204
Los Angeles CA 90292
Tel #1: (888) 577-3214
Website: www.iBeamtime.com
Accessory Time
one-year limited warranty w/WristWatch Accessory Time
3500 Sun Set Ave.
Asbury Park NJ 07712
Accutron
five-year limited warranty
Service Department
26-15 Brooklyn-Queens Expressway
Woodside NY 11377
Tel #1: (800) 233-3350
Website: www.bulova.com

Instructional manuals available at Accutron website.
Adidas
one-year limited warranty w/WristWatch Parsec Enterprises
7501 North Harker Dr. or PO Box 195
Peoria IL 61650
Tel #: (800) 359-2508
Adrenaline
one-year limited warranty w/WristWatch FSC Service Center
47-50 33rd Street
Long Island City NY 11101
Tel #: (888) 222-5230
American Pride
one-year limited warranty
American Pride
20201 N.E. 15th Court
N. Miami Beach FL 33179
Tel #: (800) 337-4505
AK Anne Klein
limited lifetime warranty
Service Department - Mgr: Blaine Reese
29-10 Thomson St
Long Island City NY 11101
Tel #1: (718) 784-0700
Tel #2: (718) 482-2702
Armani
one-year limited warranty w/WristWatch E.A.O. c/o O.P.I
2155 Canpbell Creek Suite 100
Richardson TX 75082
Tel #: (800) 277-4013
Ashworth
one-year limited warranty
Ashworth Watches
730 W. 17th Street
Costa Mesa CA 92627
Tel #: (949) 631-6384 x35
Website: www.ashworthinc.com
Asics
two-year limited warranty
Endura, Ltd
CH-2504 Biel
Switzerland
Website: www.endura.ch
Baby-G
one-year limited warranty w/WristWatch Casio America, Inc.
570 Mount Pleasant Ave. OR P.O. Box 7000
Dover NJ 07801
Tel #: (800) 706-2534
Barbie
one-year limited warranty w/WristWatch
SII Marketing International
P.O. Box 140706
Austin TX 78714
Tel #: (800) 443-3617
BCBG
limited lifetime warranty
BCBG Maxazria Watches Division
4750 33rd Street
Long Island City NY 11101
Tel #1: (718) 729-8600
Tel #2: (718) 729-8761
Website: www.bcbg.com

Instructional manuals available at BCBG website.
BCBGirls
limited lifetime warranty
BCBGirls Watches
47-50 33rd Street
Long Island City NY 11101
Tel #: (800) 874-0907
Website: www.BCBGIRLS.com
Bellagio bel tempo
limited lifetime warranty
L & W Service
44 East 32nd Street, 7th FL.
New York NY 10016
Tel #: (800) 289-8963
Website: www.bellagiotempo.com
Betsey Johnson
limited lifetime warranty
Betsey Johnson Watches
47-50 33rd Street
Long Island City NY 11101
Tel #: (800) 874-0907
Website: www.advgi.com/betseyjohnson
Black Dice
two-year limited warranty
Contact: Tiffany Ray (for RA)
GT Watch Group
181 Boyd Street
Montgomery NY 12549
Tel: (888) 249-9627
Breil Milano
two-year limited warranty
Binda USA LLC Harbor Center
18851 NE 29th Avenue Suite 710
Aventura FL 33180
Tel #: (305) 692-5212
Website: www.breil.com
Bulova
two-year limited warranty
Service Department
26-15 Brooklyn-Queens Expressway
Woodside NY 11377
Tel #: (800) 233-3350
Callaway
two-year limited warranty
Metro Service Center
10615 Sanden Drive
Dallas TX 75238-1720
Tel #: (800) 842-8621
Calvin Klein
one-year limited warranty w/WristWatch SMH Inc. Service Center
1817 William Penn Way or PO Box 3425
Lancaster PA 17601
Tel #: (800) 456-5354
Caravelle by Bulova
two-year limited warranty
Service Department
26-15 Brooklyn-Queens Expressway
Woodside NY 11377
Tel #: (800) 233-3350
Carrera
one-year limited warranty with Just Passing Time Just Passing Time
2180 SW 71 Terrace
Davie FL 33317
Tel #: (954)452-1887
Website: www.carrerasport.com
Casio
one-year limited warranty w/WristWatch Casio America, Inc.
570 Mount Pleasant Ave. Or P.O. Box 7000
Dover NJ 07801
Tel #: (800) 706-2534
Chase Durer
two-year limited warranty
Chase-Durer Ltd.
9601 Wilshire Blvd. #1118
Beverly Hills CA 90210
Tel #: (310) 550-7280
Charles Hubert
lifetime buckle-to-buckle warranty
Warranty Service
10423 Valley Blvd., Ste C.
El Monte CA 91731
Tel #: (800) 221-1881
Christian Audigier
one-year limited warranty
3A Watch
1801 Avenue of the Stars, Ste. 934
Century City CA 90067
Tel #1: (310) 860-9843
Website: www.3AWATCH.com
Citizen
five-year limited warranty
Citizen Service Headquarters
1000 W. 190th St
Torrance CA 90502
Tel #: (310) 532-8463
Dexter Sinister
two-year limited warranty
Dexter Sinister Inc.
120 Calle Amistad, # 6215
San Clemente CA 92673
Tel #: (949) 369-5486
Website: www.dexter-sinister.com
Diesel
one-year limited warranty w/WristWatch Citizen Diesel Time Frames
10615 Sanden Dr.
Dallas TX 75238
Tel #: (800) 842-8621
Disney
one-year limited warranty w/WristWatch Disney
511 Market Intl. Inc. P.O Box 140706
Austin TX 78714
Tel #: (512) 349-3800
DKNY
one-year limited warranty w/WristWatch D.K. Service Center
c/o OPI or PO Box 850898
Richardson TX 75085
Tel #: (800) 842-8621
D&G Dolce & Gabbana
two-year limited warranty
Binda USA, LLC
Customer Service / Repairs
18851 NE 29th Avenue Suite 710
Aventura FL 33180
Tel #: (305) 692-5212
Website: www.D&GDolceGabbana.com
Ed Hardy
two-year limited warranty
Ed Hardy Watches Service Center
5429 Satsuma Ave.
North Hollywood CA 91601
Elle
two-year limited warranty
Brands 88, Inc.
c/o Elle Watches-RAWAT
18325 Waterview Parkway
Dallas TX 75252
Tel #: (888) 507-3553
Website: www.brands88.com
Empyre
one-year limited warranty w/WristWatch Individual Returns
47-50 33rd Street
Long Island City NY 11101
ESQ by Movado
one-year limited warranty w/WristWatch MGI
109 State Street
Moonachie NJ 07074
Tel #: (800) 810-2311
Fender
one-year limited warranty
City Life Watch Manufactures (USA) Service Center
3930 S. Broadway Place
Los Angeles CA 90037
Website: www.fender.com

Instructional manuals available at Fender website.
Fendi
one-year limited warranty w/WristWatch U.A.E Prime Time Service Inc.
600 Warren Avenue
Spring Lake Heights NJ 07762
Tel #: (732) 282-1616
Festina
one-year all-inclusive universal warranty
Festina Watch Company
375 McCarter Highway
Newark NJ 7114
Tel #: (800) 648-9702
Field & Stream
one-year limited warranty w/WristWatch Egana of Switzerland (America) Corp.
4951 Airport Parkway, Suite 805
Addison TX 75001
Tel #: (972) 490-0101
Website: www.egana.com
Fila
one-year limited warranty w/WristWatch Warranty Service Center
1422 Radar Road
San Diego CA 92154
Tel #: (619) 671-0979
Fossil
one-year limited warranty w/WristWatch Fossil Warranty Department
2280 North Greenwille Ave.
Richardson TX 75082
Tel #: (800) 449-3056
Freestyle
limited lifetime warranty
Warranty / Parts & Repairs
47-14 32nd Place
Long Island City NY 11101
Tel #: (800) 874-0907
Website: www.freestyleusa.com/support/warranty
G-Shock
one-year limited warranty w/WristWatch Casio America, Inc.
570 Mount Pleasant Ave. OR P.O. Box 7000
Dover NJ 07801
Tel #: (800) 706-2534
Givenchy
one-year limited warranty w/WristWatch Time Products Corp
14 N.E. 1st Ave., Suite 610
Miami FL 33132
Tel #: (305) 654-9550
Gucci
one-year limited warranty w/WristWatch Gucci
685 Fifth Avenue
New York NY 10022
Tel #: (212) 826-2600
Guess & Guess Collection
ten-year limited warranty
Callanen International (Attn: Repair Dept)
165 Water Street
Norwalk CT 06854
Tel #: (800) 248-3775
Hamilton
one-year limited warranty w/WristWatch Swatch Group
47-50 33rd Street
Long Island City NY 11101
Tel #: (800) 456-5354
Harajuku Lovers
two-year limited warranty
Harajuku Lovers Watches
730 W. 17th Street
Costa Mesa CA 92627
Tel #: (949) 631-3462
Website: www.harajukulovers.com
Hasbro
one-year limited warranty
SII Marketing International
P.O. Box 140706
Austin TX 78714-0706
Tel #: (800) 443-3617
Invicta
one-year limited warranty
Invicta Watch Group
3069 Taft Street
Hollywood FL 33021
Tel #1: (800) 327-7682
Tel #2: (954) 921-2444
Website: www.invictawatch.com

Instructional manuals available at Invicta website.
Jeep
seven-year limited warranty
Pevazi Inc.
2257 Vista Parkway
West Palm Beach FL 33411
Tel #1: (561) 242-5161
Tel #2: (561) 242-5346
Website: www.jeepwatches.com

Instructional manuals available at Jeep website.
JLO
limited lifetime warranty
Service Department - Mgr: Blaine Reese
29-10 Thomson Ave
Long Island City NY 11101
Tel #1: (718) 784-0700
Tel #2: (718) 482-2702
Kenneth Cole
limited lifetime warranty
Geneva Watch Company Dept.
31-00 47th Ave.
Long Island City NY 11101
Tel #: (800) 536-2653
Kenneth Cole New York
limited lifetime warranty
Geneva Watch Company Dept
31-00 47th Ave.
Long Island City NY 11101
Tel #: (800) 536-2653
Website: www.kennethcole.com
Kenneth Cole Reaction
limited lifetime warranty
Geneva Watch Company Dept.
31-00 47th Ave.
Long Island City NY 11101
Tel #: (800) 536-2653
L.A.M.B.
two-year limited warranty
L.A.M.B. Watches
730 W. 17th Street
Costa Mesa CA 92627
e-mail: lambwatches@vestalwatch.com
Lancaster
one-year limited warranty w/WristWatch
Not Available
Locman
one-year limited warranty
Locman USA Corporation
444 Madison Ave.-Suite 2300
New York NY 10022
Tel #: (212) 371-1888
Fax #: (212) 371-9985
Longines
one-year limited warranty w/WristWatch Compagnie des Montres Longines
Francillon S.A., CH-2610
St-Imier Switzerland 17601
Tel #: 41 32 942-5425
Lorus
one-year limited international warranty
SII Marketing International
P.O. Box 140706
Austin TX 78714
Tel #: (800) 443-3617
Luminox
one-year limited warranty w/WristWatch Luminox Service Center
1024 Reservoir Avenue
Cranston, RI 02910
Tel #: (401) 946-0930
Mango
two-year limited warranty
Endura US
55 Metro Way Suite 1
Secaucus NJ 07094
Website: www.mango.com
Marc Ecko
two-year limited warranty
Callanen International
145 Woodard Avenue
Norwalk CT 06854
Tel #: (800) 248-3775
Website: www.shopecko.com
Michael Kors
one-year limited warranty w/WristWatch Michael Kors Watches
10615 Sanden Drive
Dallas TX 75238
Tel #: (800) 842-8621
Monarchy
one-year limited warranty w/WristWatch Returns - Monarchy watches
730 W. 17th Street
Costa Mesa CA 92627
Tel #: (949) 631-3462
Mondaine
two-year limited warranty
Victorinox Swiss Army, Inc.
One Research Drive P.O Box. 865
Shelton CT 06484
Tel #: (415) 455-9500
Moschino
two-year limited warranty
Sector Warranty Service
362 Fifth Avenue, Suite 401
New York NY 10001
Tel #: (212) 239-1800
Movado
one-year limited warranty w/WristWatch USA North American Watch Co.
625 Madison Ave., 2nd Floor
New York NY 10022
Tel #: (212) 445-9506
Nautica
five-year limited warranty
Callanen International
165 Water St.
South Norwalk CT 06854
Tel #: (800) 248-3775
Nike
two-year limited warranty
Parsec
7501 North Harker Drive
Peoria IL 61615
Tel #: (800) 359-2508
Nina Ricci
two-year limited warranty
ITG Warranty Center
7700 Congress Ave, Suite 1115
Boca Raton FL 33487
Tel #1: (561) 541-3509
Tel #2: (561) 241-3574
Nivada
one-year limited warranty
Pevazi Inc.
2257 Vista Parkway
West Palm Beach FL 33411
Tel #1: (561) 242-5161
Tel #2: (561) 242-5346
Website: www.nivadaswiss.com

Instructional manuals available at Nivada website.
Nixon
one-year limited warranty w/WristWatch Nixon USA
701 South Coast Hwy
Encinitas CA 92024
Tel #: (888) 455-9200 / (760) 944-0900
Website: www.nixonnow.com
Oakley
one-year limited warranty
Oakley
1 Icon
Foothill Ranch CA 92610
Tel #: (800) 403-7449
o.d.m.
one-year limited warranty
Pevazi Inc.
2257 Vista Parkway
West Palm Beach FL 33411
Tel #1: (561) 242-5161
Tel #2: (561) 242-5346
Website: www.odm-design.com

Instructional manuals available at o.d.m. website.
Paris Hilton
two-year limited warranty
PARLUX Ltd. Luxury & Fashion Division
3725 SW 30 Avenue
Ft. Lauderdale FL 33312
Tel #1: 1-(800) PARLUX 5
Tel #2: 1-(877) ITS PARIS
Website: www.parlux.com
Website: www.ITSPARISTIME.com

Instructional manuals available at Parlux website.
Pathfinder
one-year limited warranty w/WristWatch Casio America, Inc.
Tel #: (800) 706-2534
URL: www.casio.com
Paul Frank
three-year limited warranty
Paul Frank Watches
730 W. 17th Street
Costa Mesa CA 92627
Tel #: (949) 631-4002
Website: www.paulfranktiming.com
Pierre Cardin
one-year limited warranty w/WristWatch Egana of Switzerland (America) Corp.
4951 Airport Parkway, Suite 805
Addison TX 75001
Tel #: (972) 490-0101
Website: www.egana.com
Pirelli
two-year limited warranty
Sector Warranty Service
362 Fifth Avenue, Suite 401
New York NY 10001
Tel #: (212) 239-1800
Police
two-year limited warranty
CTE Watch Company
5555 Anglers Ave., Ste. #19
Ft. Lauderdale FL 33312
Tel #1: (954) 981-0717
Tel #2: (954) 981-8189
Website: www.policetime.com/police_watches.html

Instructional manuals available at Police website.
Pulsar
three-year limited warranty
Coserv Los Angles
840 Apollo St.
El Segundo CA 90245
Tel #: (800) 782-2510
Puma
one-year limited warranty Just Passing Time
2180 SW 71 Terrace
Davie FL 33317
Tel #: (954)452-1887
Rado
one-year limited warranty w/WristWatch Swatch Group (US) Inc.
1817 William Penn Way
Lancaster PA 17601
Tel #: (800) 456-5354
Reactor
two-year limited warranty
Reactor Watches
5312 Derry Ave., Suite B
Agoura Hills CA 91301
Tel #: (818) 597-2900
Website: www.reactorwatch.com
REI
limited lifetime warranty
Freestyle U.S.A
5855 Olivas Park Dr.
Ventura Ca 93003
Tel #: (805) 776-6449
Roberto Cavalli
two-year limited warranty
Sector Warranty Service
362 Fifth Avenue, Suite 401
New York NY 10001
Tel #: (212) 239-1800
Rocawear
two-year limited warranty
Rocawear Watches
730 W. 17th Street
Costa Mesa CA 92627
Tel #: (800) 839-6016
Website: www.rocawear.com
Sector
two-year limited warranty
Sector Warranty Service
362 Fifth Avenue, Suite 401
New York NY 10001
Tel #: (212) 239-1800
Seiko
three-year limited warranty
Coserv Los Angeles
840 Apollo St.
El Segundo CA 90245
Tel #: (800) 782-2510
Seiko Clocks
one-year limited warranty
Coserv New Jersey
1111 Macarthur Blvd.
Mahwah NJ 07430
Tel #: (800) 782-2510
Skagen
limited lifetime warranty
Skagen Warranty Repairs
7525 Colbert Drive
Reno NV 89511
Tel #: (800) 937-3576
Speedo
two-year limited warranty
Geneva Watch Group
47-50 33rd Street
Long Island City NY 11101
Tel #: (800) 874-0907
Spoon
one-year limited warranty w/WristWatch Seiko Corporation of America
1111 Macarthur Blvd.
Mahwah NJ 07430
Tel #: (201) 529-3311
Storm
one-year limited warranty w/WristWatch Storm
37-39 Conway Street
London UK W1T6ST
Tel #: (800) 786-7690
Suunto
two-year limited warranty
Suunto
2151 Las Palmas Drive, Ste. F
Carlsbad CA 92009
Tel #: (800) 543-9124
Swatch
one-year limited warranty w/WristWatch Swatch Service USA
P.O. Box 3610
Lancaster PA 17605
Tel #: (866) 379-2824
Swistar
one-year limited warranty
Swistar USA
Attn: Repair Dept.
5036 E. McDowell Rd.
Phoenix AZ 85008
Website: www.swistarwatches.com
Tag Heuer
one-year limited warranty w/WristWatch TAG Heuer USA
960 South Springfield Avenue
Springfield NJ 07081
Tel #: (973) 467-1890
TechnoMarine
two-year limited warranty
Techno Marine
2915 Biscayne Blvd., Ste. 303
Miami FL 33137
Tel #: (305) 438-0880
E-mail us: www.customerserviceus@technomarine.com
TechnoMarine Bands
two-year limited warranty
Techno Marine
2915 Biscayne Blvd., Ste. 303
Miami FL 33137
Tel #: (305) 438-0880
E-mail us: www.customerserviceus@technomarine.com
Ted Baker
two-year limited warranty
Geneva Watch Group
47-50 33rd Street
Long Island City NY 11101
Tel #: (800) 874-0907
Timberland
five-year limited warranty
Callanen International
165 Water Street
South Norwalk CT 06854
Tel #: (800) 445-5545
Timex
one-year limited warranty w/WristWatch Timex Corporation
P.O. Box 310
Middlebury CT 6762
Tel #: (203) 573-5000
Tissot
one-year limited warranty w/WristWatch Chemin des Tourelles, 17
P.O. Box 399 - 2400 Le Locle
Switzerland
Tel #: 41-32-933-31-11
Tommy Bahama
five-year limited warranty
Tommy Bahama Service Center
1809 Seventh Avenue Suite 806
Seattle WA 98101
Tel #: (888) 888-5198
Tommy Hilfiger
two-year limited warranty
Tommy Hilfiger Watches
7501 N. Harker Drive
Peoria IL 61650
Tel #: (309) 282-0113
Torgoen
one-year limited warranty w/WristWatch Website: www.torgoen.com
e-mail: staff@torgoen.com
Traser
two-year limited warranty
Universal Watch Repair
177 S. Old Woodward Ave.
Birmingham MI 48009
Tel #: (248) 723-5400
Website: www.universalwatch.net
Troika
one-year limited warranty w/WristWatch Not Available
TW Steel
two-year limited warranty
TW Steel
214 N.E. 1st Street
Miami FL 33132-2504
Tel #: (305) 379-1701
Website: www.twsteel.com
United Colors of Benetton
two-year limited warranty
Sector Warranty Service
362 Fifth Avenue, Suite 401
New York NY 10001
Tel #: (212) 239-1800
Unlisted
two-year limited warranty
Geneva Watch Company Dept
31-00 47th Ave.
Long Island City NY 11101
Tel #: (800) 536-2653
Valentino
two-year limited warranty
Sector Warranty Service
362 Fifth Avenue, Suite 401
New York NY 10001
Tel #: (212) 239-1800
Vanceur
two-year limited warranty
Warranty Service Center
214 N.E. 1st Street
Miami FL 33132
Tel #: (305) 379-1701
Vans
two-year limited warranty
Watch warranty/Returns: Vans Timing watches
730 W. 17th Street
Costa Mesa CA 92627
Tel #: (949) 631-7036
vanstiming@vestalwatch.com
Versace
two-year international warranty
G.V. Distribution
645 Fifth Avenue, 12th Floor
New York NY 10022
Tel #: (212) 813-0190
Victorinox Swiss Army
three-year limited warranty
Visit www.swissarmy.com for a complete listing
of Authorized Service Centers OR
call (800) 442-2706 / (800) 665-4095
Visage
three-year limited warranty
Visage Inc.
29 West 30th Street, 3rd Floor
New York NY 10001
Tel #: (212)594-7991
Wenger
three-year limited warranty
Wenger Watch S.A.
15 Cororate Drive
Orangeburg NY 10962
Tel #: (800) 431-2996
Whimsical Watches
one-year limited warranty
Whimsical Watches, Inc.
3091 Holcomb Bridge Road, Ste. A-1
Norcross GA 30071
Tel #1: (404) 303-1168
Website: www.whimsicalwatches.com
Wired
one-year limited warranty w/WristWatch Conserv Los Angeles
840 Apollo St.
El Segundo CA 90245
Tel #: (310) 640-3333
Wittnauer
two-year buckle-to-buckle warranty
Wittnauer
26-15 Brooklyn-Queens Expressway
Woodside NY 11377
Tel #: (800) 233-3350
Wize & Ope
one-year limited warranty w/WristWatch Website: www.wizeandope.com
Contact us at: contact@wizeandope.com
Xact
one-year limited warranty w/WristWatch XACT
105 Madison Ave
New York NY 10016
Tel #: (212) 481-7950
Zodiac
two-year limited warranty
Metro Service Center
10615 Sanden Drive, Suite 54
Dallas TX 75238
Tel #: (800) 699-0569
Website: www.zodiacwatches.com